Your new role
- With the tools acquired during our initial training, you will be in charge of handling customer requests by answering incoming calls
- Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided
- Providing product and tool support to improve customers experience
- Administrative tasks: documentation management and database updating
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What you need to succeed
- German and Englishfluent or bilingual
- Computer literacy (easily browse different software programs in parallel)
- Previous experience in customer service is a plus
- Excellent communication skills (you are comfortable communicating with customers using several channels)
- Ability to multi-task by working independently, while being a team player
What the company can offer you
- A fully remote position
- A corporate culture, based on management with values and human DNA
- Initial paid training and employment contract
- Health insurance after 6 months in the company
- Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus)
Residence in Portugal required
Tipo de oferta: Período Integral
Benefícios:
- Formação Linguística Fornecida
- Horário flexível
Horário de trabalho:
- Horário flexível
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