Customer service representative (SE) [Sweden]

 

• Lidköping (SE)
• fulltime site.employment_type_full_time

Van den Bosch is an international logistics provider specializing in bulk transport and operating from 13 locations with over 750 colleagues. To expand our team in Sweden, we are currently looking for a new colleague who will join the team as a Customer Service Representative. In this position you will process the customer (order) requests and be the first point of contact for your own customer base. The job is based in Lidköping, Sweden.

As a customer service representative, you are the first point of contact for your own customer base. You will process the customer (order) requests and actively liaise with the planning and the customers, to ensure that the operational performance runs as smoothly as possible. Careful administrative recording will also be part of the job, as well as preparing the invoices. You know better than anyone how to communicate with various customers and build up a valuable relationship. The customers will be located in and around Scandinavia.

Besides this position, it will be expected from you that you’re able to take over for your colleague (planner) in their absence. In this case your job will also be to match the available capacity of drivers with our available capacity of trucks, with the use of an advanced planning system, Quintiq and on-board computer Trimble. Other responsibilities in this job are assisting with planning the maintenance of our local fleet. A proactive attitude and clear communication are essential in this job.

Jouw profiel

• Customer-oriented experience is required, preferably in transport
• Excellent command of the Swedish and English language
• Proactive and good communication skills
• You are available full time
• Our core values Passion, Expertise, Ambition and Innovation are right up your street

Ons aanbod

• A versatile job in an ambitious and innovative organization
• Working in a small and professional team at an international family owned business
• Developing yourself in a challenging position
• The possibility to grow into your role and make it your own
• Various international contacts, so plenty of opportunities to develop your language skills

Dit maakt ons Van den Bosch

• Dynamische, jonge en internationale teams
• Volop ruimte voor ontwikkeling en doorgroei
• Samen vooroplopen door innovatie en digitalisering
• Werk en privé is altijd in balans
• In 2023 benoemd tot World-class Workplace

Over ons

Ben jij de customer service representative (se) die we zoeken?

Neem contact op met onze hr project manager Jennifer van Benthem en deel je motivatie en cv.

 

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