Contact : Sylvester +60103982210 OR Ysam +60164199933 (Strictly Whatsapp Message ONLY)
- Greet and welcome guests with a warm and friendly demeanor.
- Check-in guests efficiently, providing all necessary information and room keys.
- Handle guest inquiries, requests, and concerns in a courteous and professional manner.
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- Answer phone calls promptly and transfer them to the appropriate department.
- Manage hotel reservations, ensuring accuracy and maintaining an updated booking system.
- Process guest payments accurately and securely, utilizing the cash register or electronic payment systems.
- Keep the reception area clean, organized, and well-stocked with guest amenities.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for incoming guests.
- Assist guests with information about hotel amenities, local attractions, and transportation options.
- Perform basic administrative tasks, such as filing, data entry, and updating guest records.
- Adhere to hotel policies and procedures to ensure a smooth and pleasant guest experience.
- Handle any guest emergencies calmly and follow established protocols.
- Demonstrate a positive attitude, a willingness to learn, and a strong team spirit
Contact : Sylvester +60103982210 OR Ysam +60164199933 (Strictly Whatsapp Message ONLY)
Job Types: Full-time, Part-time
Salary: From RM2,000.00 per month
Schedule:
- Day shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Georgetown: Reliably commute or planning to relocate before starting work (Required)
